1 reviews | Active since Feb 2010
No feedback, communication or response after online order
<p>On 15 November I used the Elite Mobile / Comit Technology website to order a mobile contract package online. I did not receive an conformation or reference for the order. I'm unable to get through to Elite Mobile over the phone as the automated call routing system always drops the call before it reaches an agent. I haven't been able to get any assistance over the Live chat line either. </p> <p> </p> <p>I'm really concerned as I provided my ID number as well as a debit order authorisation over their website. Does Elite Mobile actually exist or is it some phantom company or **** perhaps?</p>
We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.
Kind Regards
Elite Mobile Team
We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.
Kind Regards
Elite Mobile Team
Hi Viraan
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
As per your telephonic request in November the order has been cancelled.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Hi Viraan
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
As per your telephonic request in November the order has been cancelled.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.