NS
Ninon S

1 reviews | Active since May 2012

01 Feb 2016, 13:46

No Feedback

Last week one of the agents called me for a Tablet. I ordered one and she told me that I will receive an sms and/or email to confirm all the details. The next day I called the call center to find out - because I haven't receive any Info. They gave me an order number and told me that it will take another day. I called again the next day - still nothing. If that is the kind of service at the purchase how bad will it be after I've received and paid? I decided to cancel the order. I ordered a new tablet from another company - and am still unable to do anything because the cancellation was still not completed by Elite mobile after they told me it was done on Thursday. I called again on Friday then only did they tell me it will take 24-48 hours. FRUSTRATED!!

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Replies (1)
Elite Mobile
Elite Mobile's reply01 Feb 2016, 14:00
Official
Hello Gesukkel,


We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.

Kind Regards
Elite Mobile Team