PH
Philip H

1 reviews | Active since Jan 2018

08 Jan 2018, 10:59

no delivery Bad call centre work

I have completed a contract over the phone 7 December for a tablet and nothing has been delivered like the said in 5 to 10 working days, this is now a month 7 January and no progress has been done yet, no one has phoned me like they promised and if i ask for a supervisor they disconnected the phone call, or that where is no supervisor on there floor very very bad services Vodacom Elite is the worst company i ever work with

0
Replies (2)
Elite Mobile
Elite Mobile's reply08 Jan 2018, 11:08
Official

Good day,

Thank you for your inquiry, you will be contacted by an escalations agent.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply08 Jan 2018, 11:40
Official

Good day

Due to the fact that we are unable to find profile under your name and we cannot view any of your details.May you please email us your ID or ref number along with your query to *** where will be able to assist you in a resolution to your query.

Should you wish to talk directly to an agent,Please contact us on ***.

Regards