NO CUSTOMER SERVICE

I called the call centre on 07.10.15 to query about an sms I got saying that R110 will be debited, sales agent told me that my 1st debit order will be 01.11.2015 I was told they need to listen to recording then get back to. The next day I called back as I did not get 20mb data and 60 free minutes as that is part of the deal, I was told that the systems are slow and that they will call me back as soon as the system is on still no call back. Very disappointed as they don't care about the customers after they get the sale. If I had known this would happen I would never have taken the contract now I'm stuck for the next 24 months. DISGUSTED.