No Clear Pricing Strategy, extremely rude customer service.

I have non stop hassle being with this company, one thing after another goes wrong, once you complain you get a sarcastic little man trying to argue with you, he went by the name Matt.

No clear strategy for pricing, was never made clear, you are given a leaflet with changed prices constantly, then once you ring up they say your pricing strategy is not on the leaflet, once you ask for it to be emailed they hang up on you.

Worst customer service i have ever experienced, Bought 10 cables from them for my retail store and they cancelled the order and told me that I dont have enough "Rewards" points, but I payed for the goods, they then send me them anyways, so i ensured to send them back as they were not wanted anymore, as it was made clear I would not be getting them!

The manager Matt, couldn't care less about his job, I wish I could sit and argue with people all day, I still haven't had a price list. I have removed my Elite products from my retail stores and will be changing to a different company.