FP
Fouche P
1 reviews | Active since Oct 2016
10 Jan 2022, 12:22
New contract but did not receive as it was promoted
Took Contract and was said that I will get a R2000 Takealot voucher and still did not receive it. More than a month now.
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Replies (1)
Elite Mobile's replyOfficial
10 Jan 2022, 14:17Hi Mr Pretorius,
We profusely apologize for any unpleasantness that has been caused.
We have escalated your query to our Customer Care department where they will investigate the allocation of the voucher to you.
Once they have completed with the investigation, a consultant will contact you.
Thank you,
Kind Regards,
We profusely apologize for any unpleasantness that has been caused.
We have escalated your query to our Customer Care department where they will investigate the allocation of the voucher to you.
Once they have completed with the investigation, a consultant will contact you.
Thank you,
Kind Regards,
Elite Mobile's reply10 Jan 2022, 14:17
Official
Hi Mr Pretorius,
We profusely apologize for any unpleasantness that has been caused.
We have escalated your query to our Customer Care department where they will investigate the allocation of the voucher to you.
Once they have completed with the investigation, a consultant will contact you.
Thank you,
Kind Regards,
We profusely apologize for any unpleasantness that has been caused.
We have escalated your query to our Customer Care department where they will investigate the allocation of the voucher to you.
Once they have completed with the investigation, a consultant will contact you.
Thank you,
Kind Regards,