JB
Johan B
1 reviews | Active since Jun 2019
07 Jun 2019, 14:51
Nearly blatantly and unashamedly ****med by Elite Mobile!
I received a phone call from Elite Mobile ( ********** ) about an existing contract that I have with Cell C. They blatantly and unashamedly attempted to **** me, claiming to be calling me on behalf of Cell C, when in fact, they are not affiliated to with Cell C in any way. Be careful of these *******s!
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Replies (2)
Elite Mobile's replyOfficial
07 Jun 2019, 14:52Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Elite Mobile's reply07 Jun 2019, 14:52
Official
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Elite Mobile's replyOfficial
07 Jun 2019, 15:37Good Day Johan B
Thank you for bringing this matter to our attention and providing us the opportunity to assist you further.
Kindly be advised that as per telephonic discussion, the agent has been addressed and disciplined accordingly.
We apologize for the delay and inconvenience caused.
Kind Regards
Elite Mobile Team
Elite Mobile's reply07 Jun 2019, 15:37
Official
Good Day Johan B
Thank you for bringing this matter to our attention and providing us the opportunity to assist you further.
Kindly be advised that as per telephonic discussion, the agent has been addressed and disciplined accordingly.
We apologize for the delay and inconvenience caused.
Kind Regards
Elite Mobile Team