1 reviews | Active since Nov 2015
Money taken from Bank Account without my consent
Hi there<br> <br> I was contacted a over a week ago by a call centre agent , whom offered me a Vodacom Tablet at R79.00 a month , I agreed to take the tablet only , i did not agree to take any additional services that he tried selling to me .this i have made clear to him.A few days later i received a sms saying that my application was unsuccessful , to my surprise money for that services was deducted from my bank account.Really that is ***** ,how many people do they do this to.Further more when i called them they could not tell me who the person was and that they cancelled the so called services that was on my account . and gave me 3 different numbers to call so i can cancel that services there as well.a TOTAL AMOUNT OF R137 was deducted from my account .i need this money back please <br> <br>
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
