AG
Alet G
1 reviews | Active since May 2023
26 Jun 2023, 15:42
Misselling
Ref to Ticket *** logged in May. No refund as promised. Bill over R5000.00 that after a saving was promised of almost R200.00 on my existing packages. They listened to the recording, nothing wrong according to them. I will take it further to the Ombudsman, unacceptable.
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Elite Mobile's replyOfficial
26 Jun 2023, 15:45Good Day Alet ,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Elite Mobile's reply26 Jun 2023, 15:45
Official
Good Day Alet ,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
OnAir TV Team