**Misled Information when selling Hotspotter**

When Elite mobile phoned me to sell product, agent did not disclose proper info re hotspotter. I was under impression that the hotspotter can be used at home, but only found out later it can only be used in coffee shops etc and not at home. Agent never disclosed this. When I wanted to cancel as i need wifi at home, Elite mobile was quick to say i missed the cooling of period by ONE DAY and a cancellation fee of R1700 will be payable.(by the way..in terms of the consumer protection act: Cancellation fee no more than 10 percent of the amount still owed (contract R140 pm - R1700 way more than 10%) and You can cancel contracts at any time. No more waiting for the full 24 months to end .) I refused and ordered them to listen to the voice recording. They said they will get back to me within 72 hours. Its 2 weeks and no answer instead another agent phones to sell me value adds?!!! I am waiting for the outcome of my cancellation by no later than the end of the week as they said they will get back to me within 72 hours again. If they don't cancel without any penalties and a refund, i am off to the Ombudsman. I have consulted a lawyer in terms of my rights regarding the protection act.