1 reviews | Active since Jan 2017

01 Nov 2018, 12:04

Misleading in sales pitch

This business sold me a laptop on contract on behalf of Vodacom, the delivery was late an the specs of the laptop was not as promised on the call.

The laptop that was promised would have had a 2TB harddrive instead the one they sent had a 32GB harddrive. When I phoned the number they quoted in their sms the number does not exist.

Really frustrated and taking the matter further as I am not going to pay for incorrect goods.

Rynauw

0
Replies (2)
Elite Mobile
Elite Mobile's reply01 Nov 2018, 12:13
Official

Good day,

Thank you for your inquiry, you will be contacted by an escalations agent.

Kind Regards,
Elitemobile

Elite Mobile
Elite Mobile's reply01 Nov 2018, 13:03
Official

Good day rynauw-d-adriaan

Thank you for bringing this matter to our attention and allowing us the opportunity to address this issue.

Kindly note collection has been arrange,

We sincerely apologise for the inconvenience cause.

Thank you in advance

Kind regards
Elite Mobile