LL
Leon L
1 reviews | Active since Jul 2013
08 Sept 2023, 09:55
Misleading and ****med
BEWARE: I've spoken to Nomfundo many times and we discussed a lot of things via email. I have email where Nomfundo claimed that they will refund me. I'm still waiting for payment.
Elite mobile wasn't honest about the transaction of migration and mislead me into a new package saving me money. Currently I've ended up paying more. Thus migration has been reversed, but they need to pay me back the amount that was debited from my account.
Now I'm not hearing anything back from Elite mobile. The agent who did the whole deal wasn't honest and was investigated with the result that he **** to me.
Avoid them. I will review my comment once I received my money.
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Replies (1)Elite Mobile's replyOfficial
08 Sept 2023, 10:00Good Day Leon ,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
Elite Mobile Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
Elite Mobile Team
Elite Mobile's reply08 Sept 2023, 10:00
Official
Good Day Leon ,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
Elite Mobile Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve.
Kind Regards,
Elite Mobile Team
