Mis-selling

I was contacted by a consultant from Elite Mobile during the month of April regarding the contracts that I have with Vodacom. Not sure of the spelling of her name but it was Kiara Jaganath. She explained to me the different savings I can have on all the accounts I have with Vodacom, saving me in total almost R200.00 a month. I agreed to the savings, and they will send me my new contracts stating the changes. I received the updated contracts after the 1st of May to show that my next bill will be almost R1000.00 more – no saving at all. I phoned *** and spoke to Khaya who promised to change it all back, which was done, but they had to request the recordings to listen to the conversations. That was supposed to take 3 – 7 working days and when I did a follow-up, I was told that it will take 7 – 14 days. Ref ***. I will not pay that extra amount – this is mis-selling, can’t sell to achieve your monthly target. I demand an apology from the consultant as well as the refund should they deduct that new amount that I did not agree to.