AL
Amanda L
1 reviews | Active since Mar 2009
05 Nov 2025, 06:40
****mers!
Dishonesty! ****! Everyone note this company **** you of your cellphone contracts. Last Thursday a consultant called with regards to my Vodacom contract. I specifically told her that I don't want to increase my packages and she did the opposite. I spoke to Lindi and they still add the new packages. You are aware your calls are recorded. What happened to Popia Act? Why is Vodacom is marketing our information? I want this reverse now! I refuse to pay the extra packages.
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Replies (5)0
Replies (5)
Elite Mobile's replyOfficial
05 Nov 2025, 13:01Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Elite Mobile's reply05 Nov 2025, 13:01
Official
Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
AL
Amanda L's updateReviewer Update
07 Nov 2025, 20:22You have not escalated the matter as not has been done. I'm sure what you meant by speedy resolution as your consultant are basically trained to con the Vodacom clients. You are basically are parasites you the database from Vodacom. I'm not paying the false information you have invoiced. ELITE MOBILE can pay Vodacom for their dishonesty.
AL
Amanda L's update07 Nov 2025, 20:22
Reviewer Update
You have not escalated the matter as not has been done. I'm sure what you meant by speedy resolution as your consultant are basically trained to con the Vodacom clients. You are basically are parasites you the database from Vodacom. I'm not paying the false information you have invoiced. ELITE MOBILE can pay Vodacom for their dishonesty.
Elite Mobile's replyOfficial
12 Nov 2025, 09:41Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Elite Mobile's reply12 Nov 2025, 09:41
Official
Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
AL
Amanda L's updateReviewer Update
20 Nov 2025, 06:19Could you please provide a credit note that refund has been submitted. I don't trust that calls are recorded. As per Lindy they will refund the migration but I don't see any information what will be refund
AL
Amanda L's update20 Nov 2025, 06:19
Reviewer Update
Could you please provide a credit note that refund has been submitted. I don't trust that calls are recorded. As per Lindy they will refund the migration but I don't see any information what will be refund
Elite Mobile's replyOfficial
21 Nov 2025, 08:44Hi Amanda
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Elite Mobile's reply21 Nov 2025, 08:44
Official
Hi Amanda
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile