1 reviews | Active since Dec 2010
Lying and cheating clients
I have taken a smart tab with Elite Mobile in less than 2weeks ago but I am already fed up with them already. I have told the sales lady that I am not interested in any of other additional services except the smart tab offer of R 89 per month. The next thing yesterday I get messages that says welcome to hotspotter and some rescue box and then I get login details as well. I called the 0861 number that they say its queries and speak to the consultant and she said to me I subscribed to this services the day I took the smart tab offer, I said no I did not take those things. She assured me that she cancelled those and I will get an sms to say she cancelled them for me. Today instead of getting cancellation sms I get congratulation sms that says my order has been approved. What on earth is really happening, just touch my account debiting for those extras that I did not ask for, I will take this further and I will make sure that person responsible pay for what happened. I have all the names in place. I regret the day I took this contract already. I wish I can go to other mobile networks I never had such problems.
Thank you for your enquiry. An Elitemobile agent will contact you on Monday.
Kind Regards Elitemobile Team
Thank you for your enquiry. An Elitemobile agent will contact you on Monday.
Kind Regards Elitemobile Team
