AT
Akhona T

1 reviews | Active since Jun 2016

04 Jul 2016, 09:29

Liers and ****** at Elite Mobile

<p> I want someone to contact me as the problem is not solved. I got an amount of R 79 debited on my account on Friday refered Vodacom. I am going to escalete this if its not sorted by the end of this week.</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply04 Jul 2016, 09:30
Official

Good day,

Thank you for your enquiry, you will be contacted by an escalations agent shortly,

Kind Regards,Elitemobile

Elite Mobile
Elite Mobile's reply05 Jul 2016, 06:34
Official

Good Morning,

Kindly be advised, that as per our system your order is cancelled and the unit was collected and is back at Vodacom offices.

We have sent a mail to Vodacom to cancel the debits from your account and refund you accordingly.

You did receive a call from us yesterday, we tried again to contact you to provide feedback, we will call in the course of the day.

Kind Regards, Elitemobile