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<p>An agent contacted me today offering a contract with a tablet, ensuring me more than once that my monthly installment will be only R129. After receiving my confirmation email from Elite Mobile I notice that R49 for a Society membership has been added without my consent! I was sceptical from the beginning, this exactly the reason.</p>
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Replies (2)
Elite Mobile's replyOfficial
20 Jan 2017, 20:05Good day,
Thank you for your enquiry, you will be contacted by an escalations agent.
Kind Regards, Elitemobile
Best regards,
Elite Mobile's reply20 Jan 2017, 20:05
Official
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent.
Kind Regards, Elitemobile
Best regards,
Elite Mobile's replyOfficial
23 Jan 2017, 09:47Hi Linda
Thank you for bringing this matter to our attention and allowing us the opportunity to address this issue.
Your order has been cancelled.
We apologise for the inconvenience, and once again, thank you for your understanding.
Kind regards
Elite Mobile.
Best regards,
Elite Mobile's reply23 Jan 2017, 09:47
Official
Hi Linda
Thank you for bringing this matter to our attention and allowing us the opportunity to address this issue.
Your order has been cancelled.
We apologise for the inconvenience, and once again, thank you for your understanding.
Kind regards
Elite Mobile.
Best regards,