lS
lauren S

1 reviews | Active since Jul 2017

05 Jul 2017, 10:19

Lady who called me dropped the call when I said I'm not interested

<p>I recieved a call from a lady wanting to sell me a tablet comtract fro R69pm (or something). She kept on rambling about the price and convenience and NOT ONCE did she ask if i had time to take the call. She didnt listen when i said i'm not interested the 1st two times. she just kept on selling this stupid tablet to me!</p> <p> </p> <p>I then asked her to listen to me (very nicely) and i told her that the price didnt matter and that i wasnt interested. She then cut the call WITHOUT saying 'bye' or 'enjoy your day'</p> <p> </p> <p>I am so disgusted, I dont know what these people are taught at Elite Mobile. They need to be taught to LISTEN!!!!! </p> <p>PS. I didnt get the woman's name because, like I said, she kept on rambling... but she had an indian accent.</p> <p> </p> <p>Thank you!</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply05 Jul 2017, 10:22
Official

Good day

Thank you for your enquiry, you will be contacted by an escalations agent.

Kind Regards,

Elitemobile

Elite Mobile
Elite Mobile's reply06 Jul 2017, 10:36
Official

Hi Lauren

Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.

We have escalated the matter for disciplinary action to be taken against the sales agent.

We apologize for the inconvenience, and once again, thank you for understanding.

Thank you

Elite Mobile.