VR
Vishal R

1 reviews | Active since Sept 2019

13 Nov 2023, 15:04

LACK OF ATTENTION TO DETAILS

Very bad service and with no attention to details. My cell and router upgrade have both come through with two routers and no cell phone. Much better to go into the store to upgrade than speaking to a call center AGENT for 50 minutes and the incorrect items are delivered.

0
Replies (1)
Elite Mobile
Elite Mobile's reply14 Nov 2023, 11:36
Official
Hi Vishal 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile Team