******* Debits, Con artists and *******s

Signed up for a new contract, realized 3 months later they signed me up for 3 value adds. Phoned in to query and was told by Elite Mobile to contact the 3 seperate companies to request a refund (RescueBox,SafetyEMS and Hotspotter).I never dealt with those companies,only with Elite Mobile. Requested call recording from Elite which was initially refused, after much arguing agent finally agreed to submit a request for recording and advised it would take some time. I subsequently phoned the 3 other companies and cancelled my subscriptions and requested refund if call recording proved I did not agree to value adds. Almost 2 weeks later and only 1 companies has contacted me to tell me call recording shows I did not agree to value adds and money will be refunded. Phoned Elite again to follow up and agent revealed the 3 seperate companies are in fact different departments within Elite Mobile! Why the hassle to get call recordings and why would one company, i mean department, contact me to say recording shows I never requested value adds but others have not. Totally disgusted with Elite Mobile!How can your business be legal?