LB
Levin B

1 reviews | Active since Aug 2016

01 Aug 2016, 21:21

******* and double deductions

<p>Got a phone call from Elite mobile about.my.number being chosen for a contract deal a few days later I cancelled the contract as I did not need a new phone but now they have deducted twice from account.on 1st of July and on the 29th,please advise a as I did not agree to this as all the other "beneficial" costs up to R390 was deducted for a service I did not agree to. I tried to.call but did not get through. PLEASE HELP AND ADVISE</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply02 Aug 2016, 04:28
Official

Thank you for your enquiry. An escalation agent will phone you shortly.

Kind Regards Elitemobile Team.

Elite Mobile
Elite Mobile's reply16 Aug 2016, 06:30
Official

Good Morning,

Kindly be advised the Value Added Services as been cancelled with immediate effect.

The relevant refund is being processed.

We sincerely apologise for any inconveniences caused.

Kind Regards, Elitemobile