Ignoring do-not-call instructions
<p>I keep getting cold called by these jokers about renewing a Vodacom contract. Every time they call I instruct them to remove my number from their database.</p> <p> </p> <p>Isn't ignoring these instructions a ******** offense?</p>
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Replies (4)
Elite Mobile's replyOfficial
11 Jan 2017, 08:11Good day,
Thank yo for your enquiry, please provide us with your contact details, and w ewill remove you number immediate from the data base.
Kind Regards, Elitemobile
Best regards,
Elite Mobile's reply11 Jan 2017, 08:11
Official
Good day,
Thank yo for your enquiry, please provide us with your contact details, and w ewill remove you number immediate from the data base.
Kind Regards, Elitemobile
Best regards,
's updateReviewer Update
12 Jan 2017, 06:38***. The number is RICAd on my wife's (Angelique) name because I took the contract over from her when she changed to MTN. When this contract ends I will be porting the number away from Vodacom, which just makes these cold sales calls from a Vodacom reseller more annoying.
's update12 Jan 2017, 06:38
Reviewer Update
***. The number is RICAd on my wife's (Angelique) name because I took the contract over from her when she changed to MTN. When this contract ends I will be porting the number away from Vodacom, which just makes these cold sales calls from a Vodacom reseller more annoying.
's updateReviewer Update
12 Jan 2017, 09:39Got a call from them to apologise and to assure me they have now completely removed my data from their system. For that I will change the rating and wait to see if I really don't get any more calls.
's update12 Jan 2017, 09:39
Reviewer Update
Got a call from them to apologise and to assure me they have now completely removed my data from their system. For that I will change the rating and wait to see if I really don't get any more calls.
Elite Mobile's replyOfficial
13 Jan 2017, 16:34Good day
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,
Elite Mobile's reply13 Jan 2017, 16:34
Official
Good day
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,