1 reviews | Active since Feb 2016
Ignoring do-not-call instructions
<p>I keep getting called by these idiots about renewing a MTN contract. Every time they call I instruct them to remove my number from their database.</p> <p>Isn't ignoring these instructions a ******** offense?</p> <p>I also see there is other complaints on hello peter with the same issue</p> <p>Should the cell phone companies not stop doing business with them?</p> <p>I expalined to the last caller on Friday that it is ********* and ******* what they are doing, he just rudely cut the call.</p>
Good Morning,
Kindly be advised, you will be contacted by an escalations agent shortly,
Kind Regards, Elite mobile
Best regards,
Good Morning,
Kindly be advised, you will be contacted by an escalations agent shortly,
Kind Regards, Elite mobile
Best regards,
Good day Jaco
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,
Good day Jaco
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,