I never want to deal with these companies again. I wish my contract to end soon but still need to go for a whole two years

I have received the most disgusting service from elite mobile. Someone lady called me in October to migrate my contract. I told her if it is going to increase my bill i do not want it. She convinced me that the bill will decrease. I then took it. Sh told me if I want to cancel I should call vodacom before the end of october ro cancel. I them called vodacom before wnd of october to find out if my bill will has increase and the said yes and to late to cancel i must call back in the 1st of November. I called Vodacom on the 1st of November and they told me its to late I need to pay penalties and my bill has increased. The investigation has gone ever since and never received any feedback from no1. I called today and no1 has taken care of this. My bill increased with R800 and I wrote a review on hellopeter the 11 Novemeber and received a call from Buzwe on the 12th he said this is not fair and I need to be credited and he will escalate. Up until today none of that calls was listened to. Salome at Elite mobile is a ****. Never migrate with these people and never upgrade they will lie to you and mess up your credit record that you looked so well after. I have been with vodacom for 9 years and never skipped one payment. I am digested with what these companies do to a person.