EE
Emmanuel E
1 reviews | Active since Jun 2024
01 Aug 2024, 14:18
I asked them to cancel an upgrade to a contract that they misrepresented
I asked them to cancel an upgrade to a contract that they misrepresented. They acknowledged the cancelation, and yet this month, they debited my account with the upgrade charges. This is unacceptable.
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Elite Mobile's replyOfficial
07 Aug 2024, 10:06Hi Emmanuel
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Elite Mobile's reply07 Aug 2024, 10:06
Official
Hi Emmanuel
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team