1 reviews | Active since Sept 2017
HORRIBLE SERVICE AND THEY DEBIT MY ACCOUNT
First and foremost i would like to advise anyone that's considering placing an order with Elite Mobile to STOP IMMEDIATELY.
I app**** for a cellphone contract with elite mobile in August, the agent sold me Value added services that come with the mobile phone and i agreed to them, they later called me to tell me that i no longer qualify for that specific phone but they would offer me another one and i told them that i do not want their contract anymore and i also told the guy to cancel everything because i was unhappy with the fact that their service was horrible, they take time to get back to you and i had to be the one that chases them. TODAY i spoke to a VERY RUDE lady called Samkelisiwe, that gave me attitude when i asked her why they keep debiting my aco**** and as for her telling me that it's services i accepted when i had initially cancelled those stupid services. i didnt get anyphone so why must i pay for services that were initially suppose to come with the phone? I WANT MY MONEY REFUNDED TO ME
THIS COMPANY IS A BUNCH OF ****** AND THESE SALES AGENTS MAKE COMMISSION WITH US EVEN WHEN WE GET NOTHING FROM THE STUPID COMPANY. VODACOM SHOULD STOP WORKING WITH THESE PEOPLE IF THEY STILL WANT TO SAVE THE LAST BIT OF REPUTATION THEY HAVE BECAUSE THIS COMPANY IS DRAGGING THEM DOWN
Good day,
Thank you for your inquiry, you will be contacted shortly to assist you further.
Kind Regards, Elitemobile
Good day,
Thank you for your inquiry, you will be contacted shortly to assist you further.
Kind Regards, Elitemobile
Good day,
Kindly be advised, as per your telephonic conversation, the debits did not go through.
We have cancelled the Value added services and there will be no further debits.
Please send through the bank statement, since you did advised that the statement shows the debit went off and we will investigate further.
Thank you for your patience and understanding.
Kind Regards, Elitemobile
Good day,
Kindly be advised, as per your telephonic conversation, the debits did not go through.
We have cancelled the Value added services and there will be no further debits.
Please send through the bank statement, since you did advised that the statement shows the debit went off and we will investigate further.
Thank you for your patience and understanding.
Kind Regards, Elitemobile
