Hidden cost and cancellation of contract

<p>On the 26th of May the Elite mobile cost centre phoned to sell me a 2gig wifi ********** I wasn't sure about the deal so I asked the lady to phone me back later. After numerous calls in which she confirmed that the total price of the contract is R119 per month, I accepted the contract because it sounded like a good deal.</p> <p>After confirming the deal, I received an email with an electronic copy of the contract. The amount shown in the contract was R323, which included payments for Hotspot, Safetybox,Rescue Box and Society, which I did not sign up for.</p> <p>I immediately phoned them to cancel the contract and received confirmation that it has been cancelled via sms. I also phoned the bank to cancel the debit order.</p> <p>At the end of May, the debit order of R323 went off my bank account. I then phoned Elite mobile again to cancel the contract again, after which they confirmed it was done and the debit order was reversed.</p> <p>At the end of June, no debit order went off my account so I assumed that the contract was successfully closed. On the 1st of Aug, two accounts of R45 and R55 was deducted off my account again with references HOTSPOT and RESB.</p> <p>This service is shocking and I will never make use of Elite mobiles services again.</p> <p> </p>