1 reviews | Active since Mar 2009
Harassment from Elite Mobile
My daughter and I received a call today at approximately 9:30 from an Elite Mobile operator, where he again reminded me that my Vodacom contract expired and I need to upgrade my cell phone contract. The challenge is that they phone you under "UNKNOWN" caller; thus even your Caller ID software can't pick up the source of the call and can’t block the number. I have requested many a times that Elite Mobile should please REMOVE my cell number from their distribution list, but to no avail. Unfortunately I didn't get the operators name, thus I can't really follow this up. However my daughter and I are really fed up with these regular calls from Elite Mobile, where we are being harassed to upgrade my cell phone contract. For goodness sake, if I want to upgrade my cell phone contract, I can walk into a Vodashop and do it myself. These Elite Mobile operators are not very courteous and they are wasting my precious time. I would again request Elite Mobile to REMOVE my cell number from their list.
Good Day lb01
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your numbers from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your numbers from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Customer Care
Good Day lb01
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your numbers from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your numbers from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Customer Care
Good day lb01
Glad we were able to assist and apologize once again for any inconvenience caused,
Kind Regards,
Customer Care
Good day lb01
Glad we were able to assist and apologize once again for any inconvenience caused,
Kind Regards,
Customer Care