1 reviews | Active since May 2013
Harassment
<p>I get calls from Elite Mobile more than I care to remember, and every single time I ask to be removed from the database. Every time I asked to be removed, I'm told that I may have been removed from one data base, but not the others. </p> <p> </p> <p>I have never signed anything entitling you to contact me for promotional purposes, or for any other reason for that matter, and it's unacceptable that when you ask for it to stop, it continues. That's generally known as harassment. </p> <p> </p> <p>All I want is to stop being contacted by your agents. It is frustrating, they do not know what the word no means, and I do not consent to it.</p>
Good Day Chantelle
Thank you for your enquiry. An Escalation agent will be in contact with you shortly.
Kind Regards
Elite Mobile
Best regards,
Good Day Chantelle
Thank you for your enquiry. An Escalation agent will be in contact with you shortly.
Kind Regards
Elite Mobile
Best regards,
Hi Chantelle
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,
Hi Chantelle
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Best regards,