1 reviews | Active since Jan 2025
Gross misrepresentation of upgrades disguised as "Gifts"
*****sters and **** Artists. They agent called me and advise that they Vodacom wanted to give me a Huawei Y62 as a gift because I was a loyal customer and I had been overcharged over the years. I was also told my premium would be reduced. I accepted this only time find later that they register this as an upgrade for which I would be charged a premium. This is gross misrepresentation. Vodacom should remove this dealer from their database as this behaviour is unacceptable. It has completely tarnished any sort of trust that I had in Vodacom. When I tried to call them to cancel they say they'l follow up shortly or they literally cut the call mid conversation. I have never dealt with a company that is unscrupilous. DO NOT UNDER ANY CIRCUMSTANCES BELIEVE WHAT THEIR CONSULTANTS SAY.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
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Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
