Got billed for so-called \free"add-on services"""

I was contacted by a representative from the company a few weeks back, offering me various add-on services. I specifically asked what the costs would be and was told that it is free - which is the only reason why I agreed to the services. This morning, to my surprise, I saw that 6 debit orders (totaling R235) went off my bank account.<br> <br> I immediately phoned the call centre and was told that a request for the cancellation of these services would be put through. Upon enquiring about the reversal of the debit orders, I was told that they do not do it and that I need to contact my bank for this. My bank charges a fee per debit order that must be reversed and I wonder if Elite Mobile will reimburse me for this (even though they wrongfully deducted the funds from my account)?<br> <br> This is the second time that I've had the same experience with them and I find their service and response to my enquiry very disappointing. I honestly feel that I cannot trust Elite Mobile any longer and cannot, in good conscience, recommend them to anyone!!!