TF
Trevor F

1 reviews | Active since Jan 2023

28 Jan 2023, 11:52

********** upgrade

One of their consultants called telling me that he sees that one of my Vodacom contracts are up for renewal. He stated that he will not upgrade but going forward I'll be getting other benefits. A few minutes after the call, I received an sms that my contract has been upgraded.

I immediately called them yo have this ********** upgrade canceled as it if was done without my consent.

A few months later the same thing happened to my wife.

Be very weiry when they call you as the same is likely yo happen.

0
Replies (1)
Elite Mobile
Elite Mobile's reply30 Jan 2023, 08:18
Official
Good Day Trevor, 

Thank you for reaching out to us, we will escalate to our Customer Care Team who will listen to the sales call recording and provide you with feedback. 

Kind Regards, 
Elite Mobile Team