NB
Nuraan Burgess-Hartley

1 reviews | Active since May 2018

25 Jun 2021, 01:35

********** bank deduction

This company takes the cake in debiting your account without authorization. Canceled an add on product in January 2021, no further deductions until suddenly it starts up again in May and now again June. Contacted the call center, no help at all. This is ******* and I am going to the ombudsman. It's ***** to deduct from an account where no authorisation is given.

0
Replies (1)
Elite Mobile
Elite Mobile's reply30 Jun 2021, 11:16
Official
Good Day Dear Customer, 

We profusely apologize for any inconvenience caused. 

We have escalated your details to our Customer Service department and we will be in contact with you shortly!

Thank you for your patience. 

Kind Regards, 
Elite Mobile

Best regards,