1 reviews | Active since Apr 2017

02 Jul 2017, 11:08

********** 3rd Party Unauthorised debits

<p>I have been having deductions from my account: </p> <p>R49.00 HOTSPOTTEREM- ********** -4</p> <p>R49.00 SBOX EM- ********** -3</p> <p>R57.00 RESB EM- ********** -2</p> <p>I have not authorised your company to divulge my banking details to a 3rd Party.</p> <p>I am demanding a FULL REFUND of all these unauthorised debit oriders. </p> <p> </p> <p>Lerisha Adonis</p>

0
Replies (7)
Elite Mobile
Elite Mobile's reply02 Jul 2017, 11:19
Official

Good Morning,

Thank you for your inquiry, we will be in contact with you to help resolve this matter.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply02 Jul 2017, 11:20
Official

Good Morning,

Thank you for your inquiry, we will be in contact with you to help resolve this matter.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply02 Jul 2017, 11:20
Official

Good Morning,

Thank you for your inquiry, we will be in contact with you to help resolve this matter.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply12 Jul 2017, 10:21
Official

Hi Lerisha

Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.

After a full investigation, we are processing a refund for you. The funds will reflect in your bank account within the next 7-10 working days.

Should you have any further queries, please feel free to e-mail me on *** or call us on the following number ***.

We apologize for the inconvenience, and once again, thank you for understanding.

Thank you

Elite Mobile.

Elite Mobile
Elite Mobile's reply12 Jul 2017, 10:21
Official

Hi Lerisha

Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.

After a full investigation, we are processing a refund for you. The funds will reflect in your bank account within the next 7-10 working days.

Should you have any further queries, please feel free to e-mail me on *** or call us on the following number ***.

We apologize for the inconvenience, and once again, thank you for understanding.

Thank you

Elite Mobile.

's update13 Jul 2017, 11:36
Reviewer Update

Thank you Kubeshini! You have been amazing. Thank you for helping me resolve this issue.

Lerisha Adonis

's update13 Jul 2017, 11:37
Reviewer Update

Star rating well deserved!