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ELITE MOBILE ********** March 2021 Elite Mobile Agents, CARMEN, phoned me for renewal of my AIRTIME( Only) Contract. She informed me of Upgrading fee of R150 x 2 Agent Offered two Huawei cell phones. New Airtime premium will be R250 monthly. Cell phones were delivered successfully to me. 15-4-2021 Elite Mobile Debitted R150 x 4 Upgrading fee Instead of R150 x 2 from my account as agreed. 03-5 -2021 Elite Mobile Debitted R1121. 84 from my Account Instead of R250 as Agreed. 05-5-2021 Elite Mobile, SEKAI GERE, Communicated with me telephonically, reported that the following Services caused my monthly fee to be high : A, 20g Data R525 B, 50 min R58. 99 C, 50 min R58. 99 D, AIRTIME R125 E, 2g Data R131 F, 50 min R44 G, AIRTIME R125 NB: I Requested AIRTIME ONLY OF R250 MONTHLY, yet the agent added extra services without my approval. Sekai doesn't want to provide me with the telephone conversation records! 06-5-2021 at 09H10 SEKAI GERE phoned me, confirmed that she listened to the Voice record, Telephone conversation that I DID NOT REQUEST Those Extra Services. Only R250 AIRTIME was Requested. She promised me a refund of R824. 55 plus R300 07-5-2021 AMBEE NAIDU from Elite Mobile also confirmed that my COMPLAIN has been Escalated to the Finance Department. 11-5-2021 Refund money not yet received. I reversed my R1121. 84 Plus R300 at ABSA. 12-5-2021 Elite Mobile Debitted AGAIN R150 x 2 from my account. 17-5-2021 I received an sms which Informs me that R2241. 71 will be Deducted from my account on the 01June2021 by VODACOM. HELLO PETER Please Intervene. My Contract is R250 for AIRTIME ONLY. I don't need Elite Huawei Cell phones Anymore. In conclusion I am REQUESTING for the MARCH 2021 VOICE RECORD, Telephone Conversation. Thanks.