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Dear Sir / Madam

Even after requesting that I did not want these services or options you have kept on processing the debit orders of R 60 and R 74 from my account since August 23 2016. I was told that both of these debit orders would be cancelled, however it is still being debited against my account.

I have also attached all the emails that I have sent.

I have called on the following dates, where I was told that you have escalated the query, and have spoken to Selainin, Mandla, Marilyn, Veronica and Ambi: 11 March 202126 March 2021 4 April 2021 23 April 2021 3 May 2021 10 May 2021 31 May 2021

I have also called on numerous occasions since then but I am unable to get hold of an agent

If you do not return the amounts to my account within 10 days I reserve the right to take legal action, the cost of which will be for your account. The outstanding amount that you owe me excluding interest is R 7 236.