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After being very specific on the device ordered a d confirming the VAT incl amount to be billed, I was simply ****med for a quick sale. The incorrect device was delivered in lightning speed. When I called, emailed to notify them, it’s been a different story. Nearly 2 weeks to arrange collection a d cancellation and now radio silence. I’ve actually been blocked by Elite Mobile! I also called Vodacom to notify them of the error. I expressed to the customer care agent at Elite that I was not willing to be charged for an incorrect order. They’ve been more helpful but it’s actually Elite’s problem to solve. I’ve asked for the recording of the original call and was told that I cannot have it. This is ***** and *******!!! Now I’m being changed and have no device and no end in sight of this being resolved. VODACOM NEEDS TO STOP THIS FROM HAPPENING ANYMORE!!!