***** unreliable

<p>In August Elite mobile contacted and offered me an upgrade on my vodacom data package, how ever they went and upgraded my voice line which had been upgraded already in August. With them upgrading my voice line and not my data line has caused me endless trouble with vodacom and my day to day business as i can o longer make phone calls from my phone. Numerous e-mails to there customers service with no results and numerous phone calls with no success or satisfactory assistance from them my cell phone rendered useless. They preiviously gave me a reference number which means nothing because what ever it is referencing still has not been done two months later. </p> <p>Their unprofessional business ethics had cost me grately as i now needs to pay for two phones and the inconvenience of informing every body i know about my new pay as you go number. </p> <p>Vodacom is unable to correct my voice line because they have not received the information from elite mobile that the upgrade has been reversed as is referenced by the reference number given. </p> <p>There customer complaineds department see complaints being logged on their Zendesk system leaves the query there for two day and sends outa reply, your issue has been resolved with no feedback as to what was done to resolve the issue because nothing has been done. Ticket number 69906. </p> <p>Nico Beukman<br />[We are happy to inform you that your query(68744) has been closed. If there is still any outstanding issues please do not hesitate to contact us.] </p> <p>Kind Regards</p>