DA
Dineo A
1 reviews | Active since Dec 2015
21 Dec 2015, 11:32
*****
1st debit order ****** from my account was never returned now another debit runs again for the same company please explain this.
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Replies (2)
Elite Mobile's replyOfficial
21 Dec 2015, 11:44Hello Masemola1,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Best regards,
Elite Mobile's reply21 Dec 2015, 11:44
Official
Hello Masemola1,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Best regards,
Elite Mobile's replyOfficial
25 Apr 2017, 10:33Hi Dineo
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
A refund was processed in 2015.
We apologize for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,
Elite Mobile's reply25 Apr 2017, 10:33
Official
Hi Dineo
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
A refund was processed in 2015.
We apologize for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,