FORCEFULL SALES / NOT OPEN & HONEST ABOUT WHERE THEY FROM

<p>a Counstant called me up and she present herself as : onbehalf of VODACOM and my contract is due for an upgrade - she was very forcefull and pushy - the appart special was only for tthe day when I asked if I could think it over and call her back the following day.</p> <p>In the first instance they indeed upgraded the contract and I received an e-mail from a courier company sayning that they are going to deliver a device to me - but the addres is Hillcrest KZN - I AM Hillcrest - PRETORIA GAUTENG ? I went to an Vodacom outlet and we tried to get this upgrade cancelled - and I was transfered from the one dept to the other dept . Iam a client of Vodacom for over 17 years and have 3 contracts with them but it means nothing to them to just assist you in a propper manner to get the problem solved - to what lenghts should one go get any reaction and solution ? I have spoken to 6 different people and all 6 gave me 6 different answers and direct me in 6 different directions. VODACOM refer me to ELITE MOBILE and ELITE MOBILE refers me back to VODACOM ?</p> <p>WHAT am I about to do ???? One lady at Elite Mobile even tel me that Vodacom lies to me they did not attempt to upgrade the contract and then Vodacom confirms it and on my second time round I call them they admit that they renewed the contract and have appartly send Vodacom a cancelation request .... Now who sould I believe ?</p> <p>Ineed this problem to be sorted out ASAP. I would never ever speak to a telemaketeer on the phone again - they a like pests and bully you and don't take a no for an answer without you becoming rude.</p> <p>Am I the only one that expierenced this ?</p> <p>UPSET VODACOM CUSTOMER</p>