SA
Samantha A

1 reviews | Active since Feb 2015

04 Aug 2016, 10:06

Forceful sales consultant

<p>Not very impressed with a sales consultant from elite mobile who called me on Tuesday 02/08/2016 insisting that i give him an address to deliver a tablet despite the fact that I mentioned that I would like to follow up on a current contract that was taken 2 years ago. When I told him I need to find out when the 1st one expires before committing to another he dropped the call.......That is no way to retain clients!!!</p>

0
Replies (2)
Elite Mobile
Elite Mobile's reply04 Aug 2016, 10:09
Official

Good Day Samantha

Thank you for your enquiry, you will be contacted by an escalation agent shortly,

Kind Regards,

Elite Mobile

Elite Mobile
Elite Mobile's reply16 Aug 2016, 06:37
Official

Kindly accept our sincere apologies for the inconvenience you may have experienced in respect with your dealing with the Sales Agent.

Thank you for reporting this matter, we have addressed the Agent in question and he will receive the relevant warning,

Kind Regards, Elitemobile