FIX YOUR F^%$& UPS !!!!!!

Firstly the initial sales call was absolutely pathetic in that the Agent rushes though everything to a point where you can not understand a word she said.<br> Received an sms to say that I have been declined, and I will be debted for a lower package.<br> Called Elite Mobile on the 22nd to cancel instruction, as per consultant it was cancelled.<br> on the 30th received an sms to say my account will be debited - apparently these are system generated. so how is it generated if its cancelled.<br> Now I look at my statement and GUESS WHAAAT , a deduction from your company. <br> Called you guys and still the agent cant give me an answer. She will have to send it to finance department to sort out. as I customer this should have never happened if this is cancelled.<br> Cant tell me why it was debited even though this cancelled. Manager will tell me the same thing ... so it doesn't make a difference. <br> I am not willing to wait 48 to 72 WORKING hours. something needs to be done now.