MS(R
Mandie Strydom (van Rensburg)
1 reviews | Active since Mar 2015
01 Apr 2015, 12:26
Feedback from Elite Mobile
I lodged my first complaint on 20 March 2015. Elite Mobile phoned me on 25 March and on 26 March 2015, I received cancellations of all the debit orders per sms. I have all these cancellations on record.<br> Despite Elite Mobile's (EM) undertaking to cancel these debit orders (totalling R500) against my account, they have once again loaded some of these debit orders to the total of R290.00 against my Standard Bank account. I have them all on record.<br> Unless these transactions are reversed within 24 hours, I intend to instruct my attorneys to bring the appropriate application against EM. That counts for all future debit orders against my account.<br>
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Replies (1)Elite Mobile's replyOfficial
01 Apr 2015, 12:30Hello mandie strydom,
Thank you for your enquiry. An Escalation Agent will contact you shortly.
Kind Regards
EliteMobile Team
Thank you for your enquiry. An Escalation Agent will contact you shortly.
Kind Regards
EliteMobile Team
Best regards,
Elite Mobile's reply01 Apr 2015, 12:30
Official
Hello mandie strydom,
Thank you for your enquiry. An Escalation Agent will contact you shortly.
Kind Regards
EliteMobile Team
Thank you for your enquiry. An Escalation Agent will contact you shortly.
Kind Regards
EliteMobile Team
Best regards,
