MD
Muhammed D

1 reviews | Active since Apr 2017

01 Apr 2017, 07:51

Failure to Cancel Contract

<p>I got a call from elite mobile about a contract which i accepted they said it would take five days for my cellphone to arrive. Ten days later it did not i arrive so i called and cancelled the contract.</p> <p>But I was still charged and I was not charged the amount stated on the phone but almost R50 more</p>

0
Replies (2)
Elite Mobile
Elite Mobile's reply01 Apr 2017, 08:13
Official

Good Morning,

Thank you for your enquiry, you will be contacted by an escalations agent.

Kind Regards, Elitemobile

Elite Mobile
Elite Mobile's reply03 Apr 2017, 11:28
Official

Good day,

Kindly be advised as per your telephonic conversation on Saturday.
The Value added services as been cancelled as per your request.

We do apologise for any inconveniences caused.

Kind Regards,

Elite mobile Team