failure to cancel contract

<p>I took a contract phone with elite mobile in February but cancelled the contract immediately after.</p> <p>Now I will like to take a contact with another company but the contract from elite mobile keeps popping up that I already have a mobile contact and I can't qualify for another mobile contact with another company.</p> <p>I did follow up ,even went to vodaworld.,to follow up on the cancellation but to no avail .I desperately want to take a contract an this is blocking my chances while I don't have an existing mobile contract with elite.</p> <p>Please assist me to sort this out ASAP.</p> <p> </p>