1 reviews | Active since Sept 2011
<p>Is this how you guys do business? </p> <p> </p> <p>Today (16/01/2017) at 14:33 I received a call from your call centre to offer me a package that will reduced my call rate and save me airtime. I am on a contract i do not use airtime, I receive a bundle that include free minutes and my data, when I indicated that the offer would have very little effect on my spend as I very seldom go over my bundle amount the agent stated: you clearly don’t understand English and slammed the phone down in my ear... i will never do business with your company!!!! Shocking!!!</p>
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Good day Jesse
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We have escalated the matter for disciplinary action to be taken against the sales agent.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,
Good day Jesse
Thank you for bringing this matter to our attention and allowing us the opportunity to address this matter.
We have escalated the matter for disciplinary action to be taken against the sales agent.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,
Thank you very much for the feedback, i do appriciate all your effort.
Thank you very much for the feedback, i do appriciate all your effort.
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