1 reviews | Active since Oct 2017
even the management at elite mobile dont know what they are doing
Yet again Elite mobile has messed up, I simple request to get a Samsung J5 has been so messed up its not even funny, 3 ordered have been placed from the time I have been dealing with elite mobile and every order has been wrong, the lastest one is for a huwayi P8 but the order placed was for a Vodacom tablet, I mean really, and to top it off the previous order for a router which was not requested by me hadnt been cancelled so month end the debit will have still run, I don't even have the device, I have never experienced such terrible service in my life, and dealing with management from elite mobile I would expect more. What a disappointment!!!! Useless really!
Good Morning,
Thank you for your inquiry, you will be contacted by shortly.
Kind Regards, Elitemobile
Good Morning,
Thank you for your inquiry, you will be contacted by shortly.
Kind Regards, Elitemobile
Good day Mr Naidoo,
Kindly be advised with regards to your inquiry and the telephonic conversation.
Elitemobile called to replaced order for a HUAWEI P8 LITE 2017 PEARL WHITE @ R199 PM on uChoose Flexi 110.
This order went through Vodacom vetting process and was not approved on the selected package this order was unsuccessful.
Upon the vetting process we tried to vet on a lower package which is the Vodacom Tab 2, if you were approved for this package, Elitemobile would have called you to offer this package, unfortunately you were also not approved for this package.
This order was not placed for you but will reflect on the system since we did try to vet the application for the Vodacom Tab 2 that is the reason it is reflecting under Vodacom system.
We trust all in in order.
Thank you for patience and understanding.
Kind Regards, Elitemobile
Good day Mr Naidoo,
Kindly be advised with regards to your inquiry and the telephonic conversation.
Elitemobile called to replaced order for a HUAWEI P8 LITE 2017 PEARL WHITE @ R199 PM on uChoose Flexi 110.
This order went through Vodacom vetting process and was not approved on the selected package this order was unsuccessful.
Upon the vetting process we tried to vet on a lower package which is the Vodacom Tab 2, if you were approved for this package, Elitemobile would have called you to offer this package, unfortunately you were also not approved for this package.
This order was not placed for you but will reflect on the system since we did try to vet the application for the Vodacom Tab 2 that is the reason it is reflecting under Vodacom system.
We trust all in in order.
Thank you for patience and understanding.
Kind Regards, Elitemobile