BG
Barnie G

1 reviews | Active since Feb 2021

05 Feb 2021, 15:21

EM debit order still being de****ed after cancelation....

I canceled my data contract with elite mobile telephonnically in August 2020 after noticing a debit order on my bank account labled “kintel-EM i received an SMS confirming the cancelation, but theD/O continued being deducted monthly for 6 months resulting in an amount exceding R400 being deducted from my account *******ly, I quieried this telephonically and via email with no response from EM I am seriously considering goin to small claims court for recovering the funds, I noticed there are several people experiencing issues with EM. If anyone would like to pursue a class action please make contact

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Replies (1)
Elite Mobile
Elite Mobile's reply18 Feb 2021, 13:57
Official
Good day dear customer,

I have not been able to locate your order using the details provided. I humbly request if you could update your contact details with the number we send the sms to or alternatively email *** for assistance.

Kind regards,
Elite Mobile