Elite Vodafone Tab 2 ****

I got a call from Elite Mobile(14 November2017). The agent offered me a contract for a Vodafone Tab 2 for R79 a month. The agent repeated R79 a month several times then spoke about value added services but never mentioned charges. The emails I received for these services had no amounts on them as to what charges would be deducted and the agent said only R79 a month which she repeated several times

When they delivered the device(20 Nov 2017) I didn't sign for it and sent it back. Vodacom cancelled the contract. Two weeks later(1 Dec 2017) charges for value added services goes off from my ***.75 Including charges. When I called into the call centre, the first agent I spoke to said that she will cancel the services. I asked for a refund on the charges because, hiw can you be charged for services that are supposed to enhance a device, but the device was never used and the contract was cancelled by Vodacom. Elite mobile is just out to cheat and **** people. The second call centre agent was even less helpful. They were all of a sudden offline and the supervisor was busy and would call me back in 10 minutes, which obviously didn't happen.

I have been cheated and it will happen to others because their agents allow you to believe that you will only be paying what they say and charge you for what you don't know. They are the worst company I have had dealings with.