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Cheramy L

1 reviews | Active since Sept 2012

08 Mar 2023, 11:14

ELITE MOBILE/VODACOM TRICKERY

Elite Mobile has sales people that provide half-truths when selling migration packages on behalf of Vodacom. Vodacom appears to take no responsibility for this and their clients end up having to fix their contracts which can be tediously time consuming. I cancelled a migration but I'm still being billed for it. Why must I be the one phoning to follow up on this when it's their job to resolve the issue!

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Replies (1)
Elite Mobile
Elite Mobile's reply08 Mar 2023, 11:28
Official
Good Day Cheramy, 

Thank you for reaching out to us, we will escalate your query to our Customer Care Team to contact you and resolve. 

Kind Regards, 
Elite Mobile Team